Privacy policy.

Effective Date: 08/01/2025
Last Updated: 08/01/2025

Welcome to the HOPE Coaching Academy™ (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you access our website, services, coaching programs, courses, and other offerings.

By using our website and services, you consent to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, mailing address, phone number

  • Payment information (processed securely through third-party providers)

  • Information you provide through forms, surveys, applications, or during coaching sessions

b. Usage Information

  • IP address, browser type, operating system

  • Pages visited, time spent on site, referring URL

  • Interactions with videos, downloads, course materials, or community platforms

c. Sensitive Information

We do not knowingly collect sensitive personal information (e.g., medical records, mental health diagnoses) unless voluntarily provided by you during coaching or educational interactions. All such information is kept confidential and used only for coaching support and service delivery.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our coaching and educational services

  • Personalize your experience and deliver relevant content

  • Process transactions and manage course enrollments

  • Communicate with you via email or community platforms

  • Send updates, newsletters, or promotional materials (you may opt out anytime)

  • Conduct internal research and service improvement

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information:

  • With third-party service providers (e.g., Kajabi, Thinkific, payment processors) under strict confidentiality agreements

  • As required by law or to protect our legal rights

  • With your explicit consent (e.g., if sharing a testimonial or story)

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Understand how users engage with our content

  • Remember user preferences

  • Analyze website traffic for improvements

You may modify your browser settings to control cookie use.

5. Data Protection and Security

We take your privacy seriously and implement appropriate security measures including:

  • SSL encryption

  • Secure hosting and firewall protection

  • Limited access to sensitive data

However, no online transmission is 100% secure. By using our site, you acknowledge and accept this risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent or opt out of marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at: [Insert Contact Email]

7. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us to have it removed.

8. External Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.

9. Updates to This Policy

We may update this policy occasionally. Any changes will be posted here, with the updated date above. We encourage you to review this page regularly.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact:

hopeforhealingnetwork@gmail.com